Your headset will turn on, and then the LED light will flash red and blue to indicate pairing mode.
Enter pairing mode by pressing and holding the volume+ button for 5-7 seconds. You can perform a manual reset on your headset by following these instructions: Nearly all connectivity issues are resolved with a manual reset. My headset turn themselves off without being prompted. Audrey will say “Welcome to AfterShokz.” Continue holding the volume+ button until the LED flashes red and blue, signaling pairing mode.Īll of our products come with a two-year warranty. If you continue to be unable to power on your headset, you can file a warranty claim here.Ĭonfirm that you are beginning with your headset powered off, and pressing and holding the volume+ button for 5-7 seconds. Audrey will say “Welcome to AfterShokz” and the LED light will flash blue. My headset won’t turn on.Ĭonfirm that you are pressing and holding the volume+ button, which acts as the power button on OpenComm, for 3-5 seconds. The announcements are in the wrong language. 
My headset mic is making my voice garbled. My headset mic isn’t picking up my voice. My headset mic is picking up too much ambient noise.
My headset sounds different than my traditional headphones. My headset keeps disconnecting from my devices. I'm having trouble pairing my headphones to Windows 7
I’m having trouble getting both my audio and microphone to work with Zoom/ Microsoft Teams. I’m having trouble connecting my OpenComm microphone to my Windows 10 PC. My headset turns itself off without being prompted.
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